Blitz Quarterly Support Program
Quarterly Scheduled Support, Maintenance, & Updates:
> Level 2 Support / Up to 5 Hours Quarterly
> 24 Hour Maintenance Response Window
> Emergency Response
> Content Text and Photo Updates
> Weekly Backups of all Website Files
Specifications
Cost: $595 per Quarter
Level 2 Support, Maintenance and Updates
Includes:
• UP TO FIVE HOURS QUARTERLY of website support, maintenance and updates. Routine maintenance and content updates are scheduled once per Quarter.
• TEXT & PHOTOS UPDATES: Content updates must be submitted prior to the end of the last month in the quarter to be completed with the next quarter’s scheduled maintenance
• 24 HOUR WINDOW SUPPORT RESPONSE SCHEDULE
Submission of support ticket goes directly to Creative Services Support and Maintenance desk and will be scheduled within 1 business day (24 hours)
• ONLINE SUPPORT TICKET SUBMISSION: OrderWebSupport.com
• ANNUAL Contract. Card will be charged between the first and fifth of each month
